Frequently Asked Questions
Please read our FAQ before sending us a message.
ETKICK is a 100% legal website, and we eliminate any fraud.
How long will it take to get your package.
United States, Germany, France, Japan, Australia, Canada, Qatar, UAE, Dubai: Packages from these countries usually arrive in 8-11 days.
Other European countries may take 12-15 days to arrive.
DHL, Fedex, USKY, EMS.
There are shipping methods with zero customs fees in individual countries
Please contact us via WhatsApp or email. we can send pics in hand to you.
Usually within 3-6 days after payment done. If not, please contact us to know the reason.
Before the product is shipped, you can also choose to refund or exchange the product.
As long as the product is not damaged, we accept returns and refunds
Please check our refund policy